Please note that messages submitted through this form are monitored regularly but in certain cases it may take up to 1 business day to receive a response. For immediate assistance most of our customers have a support contract that provides 24/7/365 technical support through a hotline to their staff and guests. You can find the hotline support number on our captive portal page, or from the building's front desk or administration office. Since different customers have different support levels (and hotline numbers), we do not publish the hotline numbers online.
You can also send an email to firstname.lastname@example.org to obtain assistance, but for the fastest response, please contact us through our hotline.
Contacting our technical support
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