I-Hotel

We believe that post-sales service is as important as the product we sell, we are always available to meet the needs of our customers and to intervene at any time when the situation requires.
 
Our technical support contracts, included in all i-Hotel quotes, is available to all our customers and their end-users.  We provide toll-free telephone support 24 hours a day, 7 days a week, 365 days a year in English, French and Spanish. Our staff monitors your equipment remotely (on-site server and switches/access points) and will contact you to address any issues, ensuring that your network is always operational for your valuable guests.

With a retention rate of more than 99% of our customers and an in-house technical support center, we believe we offer the best customer experience available today.