Internet access for
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Why equip your retirement home with a unified Wi-Fi network?
To offer the Internet to your residents
Your residents will be able to benefit from their Internet network everywhere in your residence:
in their apartments
outdoor terraces, etc.!
Our solution allows residents to use their devices (wireless printers, smart TVs, etc.) without reducing the overall network security
Increased security: PAN and PSK technologies allow the use of a single wireless network (SSID) while encrypting the communication of each resident individually
Increase your income and your service offer to residents
Make your home more attractive to potential residents
Increase your monthly income by offering internet in your monthly rates, or offer "à la carte" plans (free / paid)
Collect payments yourself or automatically through our credit card debit system
Offer different Internet packages to your residents
To equip your building with a reliable network for the Internet of Things (IoT)
Benefit from a reliable Wi-Fi network available everywhere to add solutions for your employees as well as for the management of your building:
Wi-Fi tablet management solutions
Wireless IP telephony
Internet of Things (IoT) :
Patient tracking solution (movement, position, health, etc.)
Leak / temperature detectors
Automatic water valve closing systems
As an owner or operator of a retirement home, you should also consider installing a Wi-Fi network in order to benefit from the latest technological advances such as fall detection, wireless IP telephony, as well as retirement home management software via mobile devices.
If your residents are already paying for their internet connection to a service provider, you could easily recoup some of that income for your own business by offering them an alternative when shopping for their internet access.
We take care of everything (or almost!)
Equipment & installation
Intello installs all the necessary equipment on site (Wi-Fi equipment, switches, etc.)
In some cases, we are able to install without passing new cables or re-use your existing Wi-Fi equipment
You choose the Internet service provider for the building
24/7/365 dedicated technical support
24/7 toll-free technical support line for your tenants (and you of course!)
Remote equipment monitoring ensures that your tenants will always have access to the Internet
Our qualified technical team, based in Quebec, ensures that your network is always at its best
We provide a portal allowing you to monitor the status of the Internet system in each of your buildings.
Why choose Intello over another supplier?
Our Wi-Fi expertise
Founded in 2003, we are experts in Wi-Fi solutions, having delivered more than 3000 projects over the years. We serve over 125,000 doors across North America. Our clients include renowned hotels, all-inclusives, MDUs, condos, retirement homes and student residences.
Quebec-based tech support
Our experienced Quebec-based support team assures bilingual support 24/7/365. We offer very favorable working conditions, and thus, enjoy excellent employee retention. Stop being just a number, and build a relationship with us as a partner for your success.
Tools for owners
Reinforce your brand image: your system's onboarding portal will reflect your image (your name, logo, background image, etc.)
Your cloud portal allows you to monitor the state of the Internet system in each of your buildings 24 / 7 (condition of Wi-Fi equipment, internet usage)
Create your own internet packages for your residents, and decide whether you prefer to collect the income yourself or use our credit card billing platform
Frequently asked questions
Question: What is a unified Wi-Fi network?
Answer: A Wi-Fi network in which all the devices are all from a single brand, all connected and which include a controller that allows you to monitor and configure all the devices together. A unified network allows to have a single network, managed and optimized vs. dozens of independent networks competing for RF (radio-frequency) space. A unified network is usually going to be a little more expensive than independent networks (but not always), but will provide a better network in terms of performance, security and management.
Question: What are the advantages of a unified Wi-Fi network rather than letting residents each install their own Internet router?
Answer: There are several reasons (revenue, possibility and adding business or IoT solutions), but one of the most important reasons is performance.
Each resident router broadcasts its own Wi-Fi network (SSID). As soon as there are more than 2 or 3 SSIDs present in a building, the performance of all Wi-Fi networks in your building is reduced (technical explanation available here). Our solution only uses one or two SSIDs for your entire building, making it possible to optimize the Wi-Fi network.
Individual routers do not work together, even they compete on the RF (radio frequency) side. This is especially accentuated if the patterns and mark differ from resident to resident. Our solutions include devices that “talk” to each other and exchange connection information, and make it possible to optimize the Wi-Fi network rather than compete.
If you install your own Wi-Fi network for your internal needs, it will also compete with the residents' Wi-Fi routers.
Question: I already tried to put a unified network in my building, but there were security issues (all devices could see each other, or none of the devices could communicate with each other preventing casting, wireless printing, etc.) . How do you address this problem?
Answer: We are building a network that allows “per resident” security to be installed: all devices of a resident can communicate with each other, but cannot communicate with devices of other residents. In addition, with the latest technology (PAN and PSK), we are able to set up an encryption key (WPA2) per resident even if we only use 1 or 2 SSIDs. Most solutions are limited to a single encryption key per SSID, therefore requiring 1 SSID per residence (which creates performance problems as indicated above).
Question: Does your solution allow residents to use a wireless printer, to “cast” their devices to a Chromecast, FireTV or smart TV?
Answer: Yes, absolutely!